This Privacy Policy describes how Urban Handbags (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site (the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
- Customer support information including the information you choose to include in communications with us.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information) to process your payment.
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, send notifications related to your account, and manage your account.
- Marketing and Advertising: We may use your personal information for marketing and promotional purposes, including sending promotional communications by email or text message.
- Security and Fraud Prevention: We use your personal information to detect and prevent fraudulent, illegal, or malicious activity.
- Communicating with You and Service Improvement: We use your personal information to provide customer support and improve our Services.
Cookies
We use Cookies on our Site to enhance your experience, remember your actions and preferences, and analyze user interaction with the Services. You can manage your Cookie preferences through your browser settings.
How We Disclose Personal Information
We may disclose your personal information to third parties for various purposes, including:
- With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing).
- With business and marketing partners.
- When you direct us or consent to our disclosure of certain information.
- In connection with a business transaction, legal obligations, or to protect our rights.
Third Party Websites and Links
Our Site may provide links to third-party websites. We are not responsible for the privacy or security practices of these sites. You should review their privacy policies before providing any personal information.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information about children. If you believe we have collected information about a child, please contact us to request deletion.
Security and Retention of Your Information
While we strive to protect your personal information, no security measures are perfect. We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including:
- Right to Access: Request access to personal information we hold about you.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request correction of inaccurate personal information.
- Right of Portability: Request a copy of your personal information and transfer it to a third party.
You may exercise these rights by contacting us using the details provided below.
Complaints
If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.
International Users
Your personal information may be processed outside your country. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms for protection.
FOR MORE INFORMATION:
Business Name: Urban Handbags
Chat Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Mail: support@urbanhandbags.shop
Physical address: 3513 Admiral Drive, North Charleston South Carolina 29405, United States