Urban Handbags Shipping Commitment
Actual Shipping Process
Urban Handbags endeavors to match the disclosed shipping process with the actual execution. While we strive for consistency, external factors beyond our control may occasionally impact shipping times or carrier selection. Rest assured, we will promptly notify customers of any deviations from the expected shipping process.
Cost of Shipping for Each Location
Shipping costs vary depending on the destination. Shipping is complimentary within the contiguous United States. For other locations, shipping costs will be clearly indicated during the checkout process.
Handling
We take meticulous care in packaging and handling your orders to ensure they arrive in perfect condition. Handling time may take 1 to 2 business days.
Time to Ship to Each Location
After processing, transit times typically range from 5 to 8 business days, depending on the destination and carrier efficiency.
Incorrect Address
- Address Verification:
It is the customer’s responsibility to provide accurate shipping information. Please double-check your shipping address before finalizing your order to ensure accuracy. Urban Handbags is not responsible for orders shipped to incorrect addresses provided at checkout. - Address Changes:
If you need to make changes to your shipping address after placing an order, contact our support team at support@urbanhandbags.shop as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.
Courier/Postal Service Used
We partner with reputable courier and postal services, such as UPS, FedEx, and DHL, depending on the destination. Customers will be notified of the selected carrier upon shipment.
Order Cut-Off Time
Orders placed before 4 PM (GMT-05:00) Eastern Standard Time (New York) on business days (Monday to Friday) will be processed and shipped the same day. Orders placed after the cut-off time will be processed on the next business day.
Shipping Cost
Note : We offer Free Shipping in All Orders.
Tracking Information
Clear tracking information will be provided upon shipment to allow real-time monitoring of your order’s status and location.
- Instructions for Checking Order Status:
Customers can easily check their order status using the tracking number on our website. Instructions will be clearly outlined for accessibility beyond email notifications. - Tracking Issues:
If you experience issues tracking your order or do not receive tracking information within the specified time frame, please contact our support team at support@urbanhandbags.shop.
Cancellation Process
To cancel an order, contact our support team immediately at support@urbanhandbags.shop.
- If the order has not been processed, we will cancel it and issue a refund.
- If the order has already been processed, we may not be able to cancel it, but we will guide you through the return process.
Process for Missing Items
If any items are missing from your order, contact our customer support team promptly. We will initiate an investigation and take appropriate action to resolve the issue.
Shipping Process Efficiency
Urban Handbags prioritizes efficiency and strives to ensure delivery within one week from the dispatch date. While we aim to expedite shipping, actual delivery times may vary based on destination and unforeseen circumstances.
Consistency in Shipping Messaging
We are committed to transparency, ensuring our shipping messaging is consistent throughout the website without misleading or false claims.
Handling Time, Transit Time, and Cut-Off Time
- Handling Time: 1 to 2 business days
- Transit Time: 5 to 8 business days
- Cut-Off Time: 4 PM (GMT-05:00) Eastern Standard Time (New York) on business days
Restocking Fee
We do not charge any restocking fees for returns.
FOR MORE INFORMATION:
Business Name: Urban Handbags
Chat Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Mail: support@urbanhandbags.shop
Physical address: 3513 Admiral Drive, North Charleston South Carolina 29405, United States