30-Day Return Policy

At Urban Handbags, we offer a 30-day return policy, giving you the flexibility to request a return within 30 days of receiving your item.

Eligibility for Returns

To qualify for a return, items must be in their original condition—unworn, unused, with tags, and in the original packaging. A receipt or proof of purchase is required.

To initiate a return, please contact us at support@urbanhandbags.shop. Once your return is approved, we will provide the address for sending back your item.

After approval, you’ll receive a return shipping label along with instructions on how to send your package. Items sent back without prior authorization will not be accepted.

For any return-related inquiries, feel free to reach out to us at support@urbanhandbags.shop.

Damages and Issues

We recommend inspecting your order immediately upon arrival. If the product is defective, damaged, or incorrect, contact us right away so we can resolve the issue promptly.

Exchanges

If you’d like to exchange an item, you will need to return the original product first. After your return is processed, you can place a new order for the desired item.

Customer Responsibility

If the wrong item was ordered, return shipping costs will be your responsibility. To avoid this, please double-check your order before completing the purchase.

Thank you for choosing Urban Handbags! We’re committed to ensuring your satisfaction at every step.

FOR MORE INFORMATION:

Business Name: Urban Handbags

Chat Support: 24/7

Business Hours: 9:00 AM to 4:00 PM (Monday to Friday) 

Business Mail: support@urbanhandbags.shop

Physical address: 3513 Admiral Drive, North Charleston South Carolina 29405, United States